Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 28, 2026

1. Introduction

Ticking Trend ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial reporting service and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Company name and business information
  • Billing and payment information
  • Account credentials

2.2 Financial Data

When you connect your QuickBooks account, we access and process your financial data necessary to generate reports, including transaction data, account balances, and other financial metrics. This data is accessed through secure OAuth connections and is processed only for the purpose of providing our services.

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, operating system, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our financial reporting services
  • Generate automated financial reports from your QuickBooks data
  • Process payments and manage your subscription
  • Send you service updates, security alerts, and administrative messages
  • Respond to your comments, questions, and requests
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), data hosting (Supabase), and accounting integration (QuickBooks/Intuit).
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: We may transfer information in connection with a merger, acquisition, or sale of assets.
  • With Your Consent: We may share information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Secure OAuth authentication for QuickBooks integration
  • Regular security assessments and updates
  • Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription, we will delete or anonymize your financial data within 90 days, unless we are required to retain it for legal or compliance purposes.

7. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@tickingtrend.com.

8. QuickBooks Integration

Our service integrates with QuickBooks through Intuit's secure OAuth 2.0 authentication. We only access the data necessary to generate your financial reports. You can revoke our access to your QuickBooks data at any time through your QuickBooks account settings or by disconnecting the integration in our application.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@tickingtrend.com

Website: https://tickingtrend.com/contact